Online reviews – E-Reputation
Your reputation is precious: protect it!
The virtual equivalent of word-of-mouth, online reviews and your brand’s online reputation (e-reputation) are essential to the success of your business.
Unfortunately, a “bad buzz” or a succession of negative reviews can destroy in a matter of days a company’s hard-won reputation, patiently built up over the years. Human nature, reinforced by the anonymization of digital technology, is quick to turn vox populi into an industrial disaster for those who choose to bury their heads in the sand.
Naturally, this state of affairs leads to malicious action on the part of disgruntled customers, or competitors for whom it’s all too easy to attack your company without a coordinated and controlled reaction on your part.
What’s more, it’s often the companies themselves who, due to a lack of knowledge, scuttle the Internet with ill-controlled reactions, generating a “Streisand effect” or campaigns quickly branded “greenwashing” or “wokewashing”!
In the same way as backlinks and social networks, online reviews are one of the most important factors in supporting – or undermining – the appreciation of your website and its ranking by search engines.
That’s why it’s essential to manage, control and develop your virtual brand image with the support of professionals who have the experience and know-how required for sound management of your e-reputation.
Whether on Google, Facebook, Yelp or Tripadvisor, or any other online review platform, we help you manage your reviews with the support of specialized software, including artificial intelligence.
ONLINE REVIEWS – E-REPUTATION: PACKAGES & PROGRAMS
Boost the authority of your site, domain and brand
Put your site ahead of the competition!
ONLINE REVIEWS – E-REPUTATION : our process
Find out how we can help you control your e-reputation and manage online reviews on all key platforms
Complete audit of your online review history and profiles, gap analysis of your e-reputation with your competitors, to make up for any shortfall and identify further opportunities to improve your brand image.
Collaborative implementation of reputation management processes, definition of corrective measures as soon as necessary
Responses to reviews, alerts in case of emergency, deletion of negative, unjustified or suspicious reviews. Definition of corrective measures as soon as necessary.
Options: automated responses using artificial intelligence, brand image boost via influencers on social networks…
Options: automated responses thanks to artificial intelligence, reinforcement of brand image through influencers on social networks…
Reporting frequency: monthly, weekly, daily or 24/7 according to your schedule.
ONLINE REVIEWS – E-REPUTATION: FREE consultation
Contact us to protect and improve your e-reputation!
Call on our experts to protect your e-reputation, boost your online reviews and develop your brand image in Monaco, France, or anywhere in the world!
Contact us today for a Free Consultation (30 mins) with our e-reputation and online review management experts.